FAQ - Frequently asked questions 

Do you have questions? We’ve got answers. Explore our FAQ page to find everything you need to know about Bitcoin, hardware wallets, and how to secure your digital assets. If you don’t see what you’re looking for, feel free to reach out – we’re here to help.

When will my package be delivered?

We aim to deliver your package as quickly as possible, typically within 7 working days. You’ll receive a tracking number as soon as your order is shipped.

How do I return my product?

To return your product, please contact us via email. We’ll guide you through the return process and provide all the necessary instructions. E-mail us on info@mybitcoinwallet.eu

How do I setup my Jade Wallet?

Setting up your Jade Wallet is simple with the included instructions and online resources. If you find the process intimidating or have any questions, don’t hesitate to email us – we’re here to guide you every step of the way.

How do I buy Bitcoin?

Buying Bitcoin can be done through various exchanges and platforms, and we’re here to help you get started. For personalized guidance, we also offer consult calls – just email us, and we’ll support you every step of the way.

More information to help you secure your financial future

Why Is the Jade Wallet by Blockstream So Reliable?

With so many hardware wallets available, choosing the right one can be overwhelming. Security, usability, and transparency all play a role in determining the best option. The Blockstream Jade wallet stands out as one of the most reliable and secure choices for Bitcoin users. But what makes it so special? Let’s explore the key features that set it apart.

Read more »

How Does a Hardware Wallet Work?

In the world of Bitcoin, security is everything. Unlike traditional banks, where your funds are insured and protected by institutions, Bitcoin puts you in complete control. That’s why choosing the right storage method is crucial. A hardware wallet is one of the best ways to keep your Bitcoin safe, but how exactly does it work? Let’s break it down step by step.

Read more »

Why Should You Use a Hardware Wallet?

Bitcoin offers financial freedom—but only if you truly own it. We think many people make a mistake by keeping their Bitcoin on exchanges or stock trading platforms, thinking they own their coins. In reality, if you don’t control the private keys, you don’t control your Bitcoin. That’s why we believe using a hardware wallet is essential for securing your wealth.

Read more »

What Exactly is Bitcoin?

Bitcoin is more than just digital money—it’s a financial revolution. Unlike traditional currencies controlled by governments and central banks, Bitcoin is decentralized, secure, and operates without intermediaries. But what does this mean, and why is it important?

Read more »

Secure your Bitcoin with the Blockstream Jade Wallet